"But the queuing system to get in, the management of the crowds and the parking makes me feel like there are still teething problems to be sorted out."
The store holds showstoppers such as Roman statue heads and a gold 'three lions' pendant from the 13th-14th Century.
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Nick TriggleHealth correspondent
Daniel Adams, Usdaw's national officer, said: "It remains incredibly disappointing that, while the company still performs strongly, it continues to make decisions like this.